We do our best to make the Festival a safer, inclusive, low-barrier experience for you. Visit our accessibility information page for details about our venues and policies.  

Priority seating is available: if we have a seat that meets your needs we can reserve it for you in advance. Please contact the box office for more information. 

Some of our events feature ASL interpretation. View our pre-arranged ASL interpreted events here. You can contact the Box Office to request priority seating with a clear view of the interpreter. If you would benefit from ASL interpretation of other events, please email us with at least two weeks’ notice and we’ll do our best to accommodate. 

Ticket prices include GST and service fees, so there will be no surprises at checkout. 

October Festival events are $28 except where indicated. Discounts on standard Festival events are offered for members (10%), seniors (10%), and youth under 25 ($15 flat fee).* 

Youth Festival events are $12 per person. Our digital youth events are all free. 

Ticket prices vary for Special Events, Premium Events, and Books & Ideas. Incite is always free.  

*Discounts apply to standard Festival events only. Standard Festival events are all Festival events with a base price of $28. Excludes premium Festival events, youth events, special events, Books & Ideas, and any other non-standard event. Discounts are included in the ticket price. Make sure you are purchasing the correct ticket type to receive the discount. Discounts cannot be applied retroactively.

Your tickets are attached to the order confirmation you received when you booked. You will also receive them again 24 hours before the event starts. You can download the PDF file, or access them using the Showpass app.  

Please search your email inbox for an email from no-reply@showpass.com. If you still cannot find them, please contact our box office. 

After purchasing, you will receive an order confirmation to your provided email address within a few minutes. Your tickets are attached to this email as a PDF, and you can also access them using the Showpass app.  

You will receive an event reminder email 24 hours before the event. Your tickets will be attached to this email also.  

Yes, tickets are fully transferable. The easiest way to transfer tickets is to forward the order confirmation email to whoever you wish to transfer to. You can also transfer tickets through your Showpass account.  

Please note that if you purchased a Member, Senior, or Youth under 25 ticket, whoever you forward to must meet the criteria for those tickets.  

Many debit cards allow online purchases, either directly or through PayPal. If this is not an option for you, please contact our box office.  

You can reset your password here or by calling 844-307-7469. Alternatively, you can check out as a guest.  

The member pre-sale password was emailed to you at 12pm on August 27th and at 10am on September 10th. If you purchased a membership after these dates, the password is in your membership confirmation email. If you can’t find it, please contact our box office. 

Member discounts only apply to standard Festival events. We do not offer discounts on premium Festival events, youth events, special events, Books & Ideas, and any other non-standard event. 

If you do not see a Member ticket type when purchasing tickets, then the member discount does not apply to that event. 

The 10% discount is already accounted for in the price you pay for a Member ticket.  

If you do not see a Member ticket type available, then the event you are looking at is not a standard Festival event, and the discount is not offered.   

You do not need a promo code to receive the discount.  

The intent of the Member discount is that you can purchase a ticket for yourself and one guest. If your group is larger, you can purchase additional tickets at full price, or encourage your companions to become members!  

Youth events are targeted for school-age children and teens. While the vast majority of our youth event tickets are sold to school groups, everyone is welcome to attend these events. 

If you are not attending as part of a school group, please purchase a General Admission ticket.  

Please contact the box office for options.  

School group bookings do not come with QR code tickets. Please check in with the box office volunteers when you arrive at the venue.  

You will receive more detailed information ahead of the event. If you have any questions, please contact the box office. 

Please contact our box office to discuss your options.