Vancouver Writers Fest’s box office and events are 100% online this year. Thanks for your understanding; we look forward to bringing our box office team back in future years to offer in-person & telephone service!
PASSHOLDERS! We have emailed your Festival Pass and it’s critical that you get your event links from that message. Don’t see it? If the message got caught up in spam filters the best way to locate it is to enter the following in your email search bar: from:email@example.com (and please add us to your safe senders!)
Need quick support with an event in progress?
We’re standing by during event streams to help make sure everybody gets in. Your ticket confirmation email contains A LINK TO THE EVENT in red text, which you need to click to join the stream. We send these the moment you book a ticket, and resend the links again the day before an event.
Accessibility & Equitability
We’ll do our best to make the Festival a safe, inclusive, low-barrier experience for you. Please reach out with your requests and questions to firstname.lastname@example.org.
Professional live captioning will be provided for many of our events. These events are marked with a CC logo.
We welcome requests for interpretation and other accommodations. Please give us at least two weeks notice so we’ll be better able to adapt if possible.
How do I watch the event? The moment you complete your booking you’ll receive a confirmation email with the link you need to access the event. You’ll receive a reminder email the day before the event that also includes the event link. In the unlikely event that an event link needs to be updated, you’ll receive the updated link in your reminder email or as a special alert on the day of the event, so keep an eye on your email.
Can I buy tickets for other people? One device = One ticket. If you are a school group or family logging in to watch from one computer together, you only need one ticket for each event. You must register an email address to book your tickets, and that email is the only contact point we will provide event links to, and admit into our stream.
Where’s my Member access code? If you’re interested in purchasing a Festival Pass you must be a current Member. We’ve shared the access code in recent Member emails but if you’re not sure what the code is let us know at email@example.com! We’ll check your Membership status and reply with the secret code.
Can I buy tickets in person? With our apologies, we don’t have box office staff to serve you this year. If ordering online is a difficulty for you, please do call Showpass customer service at 1 (844) 307-7469 for assistance completing your order.
Can I pay by cheque? We are appreciative if you’d like to send us a donation by cheque, but please don’t send us ticket requests through the mail. Free ticket options are available for all of our events! You can reserve your ticket online without having to use a credit card if that’s a barrier for you, and then send a donation cheque if you’re so inclined.
Where can I find the Festival program? You can view our Program Guide online, or pick up a copy at various locations in the Lower Mainland including JJ Bean and our partner bookstores. Program Guides are mailed to everyone with a current Membership toward the end of August.
How do I book podcast tickets? Subscribe to Books & Ideas Audio on your preferred podcast platform to be notified when the podcasts are released.
Do I have to view the event during the livestream? Ticketholders and passholders will have an opportunity to watch a recording of the event for a limited time after the livestream. For those of our events streaming on YouTube, use the link provided in your ticket confirmation email at your convenience. The events streaming in Zoom will be viewable later by using a separate link, which you’ll receive by email after Festival week has concluded.
Need help completing your ticket order?
Call Showpass customer service at 1 (844) 307-7469 or email firstname.lastname@example.org
Need quick support with an event in progress or general Festival questions?
Pay what you can pricing available on all events except Book Club events. GST and a nominal processing fee will be added to your ticket price.
Festival Pass ($100 – available only to Members) includes access to all events during Festival Week (Oct 19-25). Simplify your booking process and support the Festival by purchasing a Festival Pass. You’ll receive access to the complete lineup of events during Festival Week in one tidy bundle. Your pass does not include admission to Fall Series events occurring outside of Festival Week. Available only for VWF Members – check your email for the Member Access Code or become a Member today.
No exchanges or refunds except if an event is cancelled. Check your order carefully before you click Pay.
Provide a valid email address at the time of purchase; access to events will be limited to the email account used to book, and cannot be transferred to another person.
Programming is subject to change without notice. Visit our website for the latest program updates.